Refund Policy
We want to ensure that our customers are completely satisfied with the services and products provided by webWhiz. However, we understand that circumstances may change, and you may need to request a refund. In this case, please read our refund policy below
Refund Eligibility
You may request a refund within 7 days of your payment for any service or product provided by webWhiz. After the 7 days period, we will not be able to offer a refund.
Request refund
To request a refund, please email us at hi@webwhiz.com with your account details and the reason for your refund request. Once we receive your request, we will process your refund as soon as possible. Please note that it may take up to 5-7 business days for the refund to appear on your account.
Partial Refund
We understand that there may be circumstances that require you to request a refund, but we also need to cover our costs. Therefore, we will provide you with a partial refund based on the amount of tokens you've consumed during the usage of our services.
Token-based Calculation
The partial refund amount will be calculated based on the number of tokens that you have used. For example, if you have used only 20% of the total tokens you purchased, then we will provide you with a partial refund of 80% of the amount you paid.
fraudulent activity
We reserve the right to refuse a refund if we suspect fraudulent activity or misuse of our services.
Contact
If you have any questions or concerns regarding our privacy policy, please contact us at hi@webwhiz.ai